SSL Certificates
Can I install a third-party SSL certificate?

Can I install a third-party SSL certificate?

Yes – Install Third Party SSL Certificate If you have an existing external or third-party SSL certificate you can install this at Fist Host. Your certificate provider will need to provide the following sections for us to

Backup/Restore
Does ‘Backup/Restore’ backup all Files and Databases?

Does ‘Backup/Restore’ backup all Files and Databases?

Yes. You can backup multiple sites (files + databases) from the Backup/Restore icon under the Web Files Section From Fist Host Cpanel. Here you can select Backup Type: Files Databases to create a backup of all

Business Emails
How do I set up email on my iPhone?

How do I set up email on my iPhone?

To set up email iPhone Mail app for your Fist Host Mail Box on an Apple iPhone or iPad, you need to: Head to the Settings icon and locate the Accounts & Passwords option. Then select 'Add Account'. Select Other from this list. Select Add

Business Emails
How do I setup Email in Outlook?

How do I setup Email in Outlook?

To setup email Outlook, we make use of 'auto-discover' technology so that in the majority of cases, Microsoft Outlook can set up your account for you with only an email address and a password. Automatic

Business Emails
How do I set up email on my Android device?

How do I set up email on my Android device?

Here's how to set up a FistHost email on an Android phone or tablet: Open the mail application on your Android device.  Select Add New Account and enter the mailbox name and its password.  Select Manual Setup and select an IMAP Account. The User name will need

SSL Certificates
How do I activate my free SSL?

How do I activate my free SSL?

Every Fist Host hosting package comes with a free wildcard SSL certificate. To activate free SSL and enable the more secure 'HTTPS' protocol to keep your site users secure, you’ll need to make sure you’ve pointed the domain name

SSH Access
How does you connect via SSH?

How does you connect via SSH?

It's only recommended that you connect to your package via SSH if you're familiar with the command-line interface. Download PuTTY Software for Windows and install it. Once you have installed PuTTY, search for and open

Wordpress
What details should I use for a WordPress SMTP plugin?

What details should I use for a WordPress SMTP plugin?

The best WordPress SMTP settings to use when configuring an SMTP plugin within WordPress when you're using Fist Host WordPress Hosting are:  Outgoing mail server: smtp.stackmail.com Outgoing server port (SMTP): 587 Use the following type of encrypted connection: TLS Using

PHP Configurations
Can I change my website’s PHP configuration?

Can I change my website’s PHP configuration?

Yes, You Can Change PHP Version To change PHP version or adjust other settings, this is available via the Manage Hosting > Select Package > PHP Configuration section of our control panel. Alternatively, you can create a custom

Database Issues
How do I create a MySQL database in Control Panel?

How do I create a MySQL database in Control Panel?

You can create MySQL database in seconds directly from your Fist Host control panel.  This option is unavailable for packages hosted on our WordPress platform due to its WP-optimized nature. If you need to create a MySQL database, you'll need